How we collect, use, and protect your information
Last Updated: November 12, 2025
At guestopms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Revenue Management System.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that you voluntarily provide when you:
This information may include:
In the course of providing our services, we collect and process data related to your hotel operations, including:
When you access our system, we automatically collect certain information, including:
We use the collected information for various purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We may share information with third-party service providers who perform services on our behalf, such as:
These providers are contractually obligated to maintain the confidentiality and security of your information.
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders or government agencies.
We may disclose information when we believe it is necessary to:
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When determining retention periods, we consider:
Depending on your location, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive it in a portable format.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations.
You may have the right to restrict or object to certain processing of your information.
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
We use cookies and similar tracking technologies to collect and track information about your use of our system. For detailed information about our use of cookies, please see our Cookie Policy.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our system.
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Our system may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.
Your continued use of our services after changes become effective constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
guestopms
Data Protection Officer
20 Fenchurch Street
London EC3M 3BY
United Kingdom
Phone: +44 20 7946 0958
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
If you are located in the UK, your information is processed in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about compliance in your jurisdiction, please contact us.