Please read these terms carefully before using our services
Last Updated: November 12, 2025
By accessing or using the guestopms Revenue Management System, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the system.
These terms apply to all users of the system, including but not limited to hotel owners, revenue managers, property managers, and other authorized personnel.
Subject to your compliance with these Terms and Conditions, guestopms grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Revenue Management System for your internal business purposes.
You may use the system to:
You may not:
To access certain features of the system, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must immediately notify guestopms of any unauthorized use of your account or any other breach of security.
Your use of the system is also governed by our Privacy Policy. By using the system, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
You retain all rights to your business data. guestopms will not share your proprietary data with third parties except as necessary to provide the services or as required by law.
The system and its entire contents, features, and functionality, including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by guestopms and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
The guestopms name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of guestopms. You must not use such marks without our prior written permission.
Access to certain features of the system may require payment of fees. All fees are stated in the applicable service agreement and are due according to the payment terms specified therein.
Fees are non-refundable except as required by law or as explicitly stated in your service agreement. We reserve the right to change our fees upon thirty days' notice.
If you fail to pay fees when due, we may suspend or terminate your access to the system after providing reasonable notice.
We strive to provide continuous system availability but cannot guarantee uninterrupted access. The system may be unavailable during scheduled maintenance periods or due to circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of the system at any time with reasonable notice to active subscribers.
The system is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
While our system provides pricing recommendations and forecasts, you acknowledge that:
guestopms shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the system.
You agree to indemnify, defend, and hold harmless guestopms and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of the system or violation of these terms.
We may terminate or suspend your account and access to the system immediately, without prior notice or liability, for any reason, including breach of these Terms and Conditions.
Upon termination, your right to use the system will immediately cease. You may terminate your account at any time by contacting us. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms and Conditions at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "Last Updated" date.
Your continued use of the system after changes become effective constitutes acceptance of the revised terms. If you do not agree to the new terms, you must stop using the system.
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
These Terms and Conditions, together with the Privacy Policy and any service agreement, constitute the entire agreement between you and guestopms regarding the use of the system and supersede all prior agreements and understandings.
If you have any questions about these Terms and Conditions, please contact us:
guestopms
20 Fenchurch Street
London EC3M 3BY
United Kingdom
Phone: +44 20 7946 0958